Reputation Management

We help local businesses to manage their online reputation

Reputation Management is a software that allows our agency to monitor and manage every aspect of a local business’ online reputation – including reviews, listings, and mentions.

We give our clients insight into what the online community is saying about them—monitor customer reviews, and get notifications whenever their business is mentioned on the web. It also identifies missing or inaccurate online listings, allowing us to improve our clients’ visibility in local search.

Our clients get automated alerts when new information is found, and receive weekly progress reports that make it easy to show our agency’s return on investment.

Reputation Management brings all of the factors that contribute to a local business’s online presence into one place, so we can take control of our client’s online reputatation.

Insights into a Business’ Online Reputation

Manage client’s online reputation from a single place

We compile reviews from dozens of sites so you can easily see what’s being said about a business online. Plus, we use competitive benchmarking to see how they stack up to the competition.

Help businesses show up where people are looking

Improve search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.

See what customers are saying all over the web – good and bad

Monitor and get alerts when the business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

Automatically monitor and report

Keep on top of online activity affecting the reputation of a business, including reviews, listings and social media, helping you make expert recommendations, and provide proof-of-performance.

Review & Listing Sites Monitored

Health Grades
Local Edge
Merchant Circle

Open Table
RateMDs Doctors
Yahoo! Local
Yellow Book

Yellow Bot

…and many more.

Reputation Management Software Features


Monitor customer reviews from dozens of major and vertical-specific review sites

See when your clients’ businesses are mentioned online, with sentiment analysis

Identify local business listings that are inaccurate or missing on up to 90+ online directories and review sites

Alerts are sent when new information is found. These can be configured, allowing you to control the triggers

Monitor employees’ Twitter activity


Receive reports that highlight recent activity in every aspect of the business’s reputation, including new reviews, mentions and changes to listing information across the web

Compare how frequently a business is mentioned versus its competitors and track social activity

Monitor the word cloud to identify what words are being used most in reviews

Track words that have begun to appear in reviews more frequently than they used to

Utilize our powerful REST and JSON APIs to integrate review details and statistics with your own dashboard

Display reviews from trusted sources on your clients’ websites

Choose the perfect plan

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Frequently asked questions

Reputation Management allows you to monitor your listings, reviews, mentions, social media and search engine share of voice to ultimately improve your online reputation.

Nearly 90% of consumers use reviews to make buying decisions–businesses need to be part of the conversation. read more…

Nearly 90% of consumers use reviews to make buying decisions–businesses need to be part of the conversation. read more…

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